A filing cabinet in the office, with the middle drawer pulled open and files scattered about messily.

What you thinkThe drawer is stuffed with a stack of resident registration forms. The first few pages are properly filled out with names, headcount, and room numbers complete; later pages only show headcount; the last few pages are blank forms that were never used. A cardboard box sits on top of the cabinet containing collected keys, each tied to a paper tag with a room number written on it.

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